is a weapon that many companies are leveraging on for competitive advantage in the new economy. Fuji Xerox approach to KM is a combination of both a social and technical approach. This includes providing knowledge management consulting from a top-down strategic approach with senior management and a bottom up approach through employees. Refer to our consultancy offerings.

Together with our solutions, this provides the basic Fuji Xerox Singapore Knowledge Management offerings in the market place. The solutions featured here are shown from a customer perspective looking for KM solutions. Customers can look for solutions from the following areas that can meet their needs.

Knowledge Capture & Distribution

This comprises of solutions to enable the efficient, quick capture and distribution of knowledge. Documents such as paper and videos capture the explicit part of knowledge. Organisations can identify opportunities to capture such knowledge sources as part of their daily work for distribution and dissemination.

Paper / Softcopy Documents

From a paper perspective, the following solutions provide different means to capture information from paper and softcopy documents. They can also be combined to provide a seamless solution.

From a paper perspective, the following solutions provide different means to capture information from paper and softcopy documents. They can also be combined to provide a seamless solution.

• Fuji Xerox Document Centre - This "document portal" enables knowledge workers to easily capture documents at the press of a button. This eliminates the tedious and manual of process of traditional scanning. Document Centre
• Fuji Xerox DocuWorks - This "document handling" software enables the "bridging of paper and digital files" by enabling knowledge workers to capture both hardcopies and electronic files. It thus becomes a personal knowledge management tool for the individual knowledge worker. Its strength is in providing a visual and easily manageable graphical user interface for managing documents. Fuji Xerox DocuWorks
• Xerox' FlowPort - This document capture & distribution software enables the automated capture of documents at the press of a button from a Document Centre device. Using Xerox patented DataGlyph technology, this software enables scan-to-email, scan-to-fax, scan-to-file, scan-to-retrieve capabilities - eliminating manual processes and time required. Xerox' FlowPort

Videos

From a rich-content media perspective, i.e. videos, the following solution allows the management of videos that capture knowledge sharing sessions and corporate memory (events & activities).

• Vidtools Video Management System - This solution enables the capture of tacit knowledge via videos for training and knowledge sharing. With popularity of digital videos, this solution facilitates the depositing of digital videos into a repository. It has tools to provide easy retrieval and dissemination of key contents from the videos through a very revolutionary user interface.

Knowledge Sharing ,Collaboration & Repositories Systems

These solutions form the bulk of many knowledge management initiatives. The key focus is leveraging on knowledge repositories for knowledge sharing and collaboration. There are a variety of solutions in these areas such as document management, workflow as well as repositories to store knowledge assets. These solutions facilitate the sharing of knowledge across an enterprise. Why these solutions can be considered KM solutions is because they provide the means to collaborate, share and apply knowledge captured in repositories.

• DocuShare - Xerox' popular web-based knowledge sharing software enables a quick and affordable way to implement corporate knowledge management projects. Knowledge providers can easily upload and share knowledge in any form (video, scanned documents, photos, MS Office files etc) and allow knowledge seekers to easily access and retrieve knowledge with just a browser. Docushare
• Documentum - Enterprises need a scalable, secure, and extensible platform that enables them to standardize all their content applications on a common infrastructure. Documentum meets all our customers' needs because our architecture is based on a set of shared technologies common to all Documentum solutions. Our platform provides the common content repository and content, collaboration, and process services that can be leveraged by all applications provided by Documentum, our partners, application developers, or customers that build their own applications and customizations. 
• Document WorkBench - Document WorkBench Enterprise Edition is a multi-user and multi-application Image and Document Management Solution that offers comprehensive and full features required in mission critical operations. Reliable and scalable, the Enterprise edition is also flexible as it is customizable and can be easily integrated with virtually any legacy systems within organisations. Document WorkBench
• Vidtools Video Management System - This solution enables the sharing of tacit knowledge on video via the Intranet/Internet through a digital video repository. Digital videos from training and knowledge sharing sessions can be easily shared with staff via a web browser. VMS software

Knowledge Visualisation

One key solution to enable knowledge workers to learn faster, facilitate their learning and understanding through Videos. Videos help knowledge works to visualisation knowledge by providing more vivid and rich content.

• Vidtools Video Management System - This allows the indexing, summarising and viewing of videos. The main problem of searching video and being able to preview these contents is solved through this solution. VMS

Knowledge Portal

Knowledge portals provide a gateway to information in an organisation’s corporate Intranet. Knowledge portals specifically help to increase the effectiveness of employees by improving the re-use of intellectual capital within the organisation, focusing both unstructured information and human expertise – by connecting to people. The following are portal solutions.

• Documentum content management solutions for portals allow you to get the most out of your enterprise portal initiatives by empowering non-technical knowledge workers within the organization to create and publish their own portal content. In addition, Documentum solutions ensure that published information is relevant and personalized to serve multiple portal initiatives and audiences (including partners, employees, and customers).
• By combining a unified content infrastructure from Documentum with scalable, enterprise portal frameworks and solutions from market leaders like BEA, Plumtree, SAP, Sun, Tibco, and Citrix, communications will be improved, productivity boosted, and overall end user satisfaction increased. The bottom line is that portals need a solid enterprise content management (ECM) infrastructure, and Documentum meets that vital need.
• Enterprises need a scalable, secure, and extensible platform that enables them to standardize all their content applications on a common infrastructure. Documentum meets all our customers' needs because our architecture is based on a set of shared technologies common to all Documentum solutions. Our platform provides the common content repository and content, collaboration, and process services that can be leveraged by all applications provided by Documentum, our partners, application developers, or customers that build their own applications and customizations.